Credit Card News

American Express Business Insights Data Show Full-Price Online Luxury Fashion Spending Sizzling as New York Fashion Week Heats Up

With a greater number of consumers having acquired a taste for luxury fashion
in recent years through the proliferation of flash sale websites, full-priced
online luxury retailers are now reaping the benefits, reveals new data released
today from American
Express Business Insights
during Mercedes-Benz Fashion Week. Average
Spenders -- consumers who fall outside of the top 10% of spenders (Top Spenders)

American Express Vice Chairman to Participate in the Citi Financial Services Conference

American Express Vice Chairman, Edward Gilligan, will participate in the Citi Financial Services Conference in New York, on Wednesday, March 7, 2012, at 10:25 a.m. (EST). Mr. Gilligan will participate in a question and answer session relating to the Company’s recent results and strategies.A live audio webcast will be made available to the general public through the American Express Investor Relations website at

Consumers on the Future of Payments: Millennials to Lead Adoption & Security is King

New research about the future of payments by American Express shows that over half (52 percent) of consumers ages 18-24 are likely to try new technology-enabled payment tools as they become available compared with 23 percent of those ages 55-65, suggesting that the fate of emerging payments clearly lies in the hands of millennials.

Brooklyn and the Bronx Win the Battle of the Boroughs

American Express and the National Trust for Historic Preservation today announced the popular vote winners in their Partners in Preservation Program.

Zynga and American Express Launch Zynga Serve Rewards Program

American Express and Zynga, the world's leading provider of social games services, today announced the launch of Zynga Serve Rewards, a new program that is tied to the Serve digital wallet and breaks new ground in the prepaid card market by offering rich in-game incentives for everyday spending. "We're excited to partner with American Express to invent new ways for people to experience Zynga play in more parts of their day," said Mark Pincus CEO and Founder of Zynga.

American Express Launches First-of-its-Kind Mobile Offer Engine: Delivers Recommended Merchant Offers to Cardmembers Based on Their "Spend Graph"

American Express today launched an industry first mobile offer engine that
recommends and ranks relevant merchant offers in real time for US Cardmembers
based on their spending history and location -- a Cardmember's "spend graph."

American Express Cardmembers to Shop, Tap and Pay with Isis Mobile Wallet

American Express (NYSE:AXP) and Isis(TM), the mobile commerce joint venture
between AT&T Mobility, T-Mobile USA and Verizon Wireless, today announced an
agreement to make American Express' U.S. Consumer, OPEN® Small Business and
Serve Cards available in the Isis Mobile Wallet(TM). American Express
Cardmembers will be able to shop, tap and pay with their mobile device equipped
with Near Field Communications (NFC) technology, starting in Salt Lake City,
Utah and Austin, Texas later this year.

American Express Partners with Barnes and Noble College to Launch American Express® Campus Edition Prepaid Card in More Than 500 U.S. Campus Bookstores

American Express announced today the launch of
American Express Campus Edition Prepaid Card, a reloadable prepaid Card
available in more than 500 Barnes & Noble college bookstores across the United
States. Campus Edition Prepaid Card will provide college students with a smart
spending and budgeting tool that can be used anywhere American Express® Cards
are accepted.
"We're excited to partner with Barnes & Noble College Campus Bookstores to
provide college students with an everyday spending card," said Laura Kelly, SVP

American Express Chief Financial Officer to Participate in the Barclays Capital Americas Select Franchise Conference

American Express Chief Financial Officer, Dan Henry, will participate in the Barclays Capital Americas Select Franchise Conference in London on Wednesday, May 16, 2012, at 8:30 a.m. (local time). Mr. Henry will participate in a question and answer session relating to the Company's recent financial performance.A live audio webcast will be made available to the general public through the American Express Investor Relations website at

Social Media Raises the Stakes for Customer Service

Americans are growing more frustrated with customer service and businesses are feeling the heat as consumers tell an increasing number of people about both their positive and poor service experiences.  The 2012 American Express® Global Customer Service Barometer also found that consumers who have used social media for service wield the greatest amount of influence.  They tell significantly more people about their service experiences, and say they’d spend 21% more with companies who deliver great service – compared to 13% on average.


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